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Curriculum Vitae

RELATED EXPERIENCE

VOLPE, THE NATIONAL TRANSPORTATION SYSTEMS CENTER, Cambridge, M Communications Assistant (Communications Department) 03/2014 – 03/2016                                                                            

  • Interviewed internal colleagues and wrote articles based on their prominent technical transportation research initiatives that were used to promote and inform stakeholders of the cutting-edge research done in the transportations sector

  • Created and adapted weekly Volpe Voice newsletter using a web-based email creation software package, GovDelivery, and myriad content from multiple departments such as human resources, ombudsmen, legal team, and the Director’s office

  • Administered division SharePoint site by creating, updating, and editing communications information such as the director’s calendar, center-wide alerts, and calls for research submission

  • Supported and promoted the use of digital media (YouTube, stock photos, videography) by teaching best practices to staff who were interested in making their content more stimulating for clients

 

AUCKLAND, LTD Auckland City, New Zealand
Undergraduate Marketing Associate  08/2006 – 12/2006                                                                            

  • Coordinated semiannual revenue leakage survey and analyzed resulting data to decrease revenue loss

  • Designed and assembled “Sketches Around the World,” an exhibit showcasing art by 9-11-year-olds from 20 countries representing the positive effects of public transportation on the environment

  • Produced a 161-page manual used to train staff working on board commuter trains

  • Developed train schematics from scratch for use in training programs

  • Redesigned office filing system to facilitate ease of access

 

CURRENT EXPERIENCE

MASSACHUSETTS SOCIETY OF PROFESSORS (UNIVERSITY OF MASSACHUSETTS BOSTON), Boston, MA, Administrative Assistant   04/2018 – Present                                                                                      

  • Build Access queries to find/fix missing or incomplete data regarding tenure track and non-tenure track faculty

  • Manage data generated by human resources and payroll to create a comprehensive view of membership

  • Build and maintain a complete manual of instructions for employees to reduce workload

  • Communicate monetary changes to union members to ensure accurate accounting

  • Accurately track member dues payments

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ADDITIONAL EXPERIENCE

MICROELECTRONICS, INC. Cambridge, MA
Sales/Service Associate (Operations Division) 06/2004 – 12/2012                                                                                                           

  • Assessed customer needs to provide best experience and product options and led them from question to ensure their confidence in the MicroCenter brand

  • Provided customers with specific information leading to correct product purchase by soliciting their budget, familiarity with computers, and level of skill.

  • Organized, categorized, and distributed daily inventory of computer products valued at $1 million

                                                                                         

EDUCATION

EMERSON COLLEGE, Boston, MA

M.A. – Integrated Marketing and Communications, 2012 – GPA 3.94

 

BOSTON UNIVERSITY Boston, MA

B.A. – Human Geography, 2003 – GPA 3.03

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VOLUNTEERING

ZOO NEW ENGLAND, Boston, MA                                                                                       11/2021 – 03/2022

INTERFAITH SOCIAL SERVICES Quincy, MA                                                                       09/2017 – 03/2020          

WGBH PBS, Volunteer, Boston, MA                                                                                     03/2010 – 03/2015

  • WGBH Craft Beer Festival, Water Runner

  • Taste of WGBH Food and Wine Festival, Chef Liaison

  • Design Squad Nation Day at the Museum of Science, Actor

  • WGBH Classical Cartoon Fest, Actor

WBUR Fall Pledge Drive, Volunteer, Boston, MA                                                               08/2012 – 09/2012

Mission Works, Math Tutor, Boston, MA                                                                             02/2011 – 03/2011

Physicians for Human Rights                                                                                                03/2012 – 05/2012

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TECHNICAL COMPETENCIES

SPSS

ArcGIS

RESOLVE

Vocus PR

MailChimp

WordPress

GovDelivery

Adobe Acrobat

Adobe Premiere

Adobe Photoshop

ResourceSpace DRM

Convio LUMINATE CRM

WIX Web Site Builder

MS Office & SharePoint

 

 

CORE COMPETENCIES

Delegating

Mentorship

Negotiation

Problem Solving

Rapport Building

Creative Thinking

Data Visualization

Strategic Planning

Idea Development

Analytical Thinking

Emotional Intelligence

Verbal Communication

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